Refund & Cancellation Policy
Official Sillvex Legal Terms & Policies • Effective Date: August 28, 2026
We strive to provide the best tools for content creators and marketing teams. Please review our transparent money-back guarantee and subscription cancellation terms.
1. 14-Day Money-Back Guarantee
All paid subscription plans (Sillvex PRO) come with a full 14-day money-back guarantee starting from your transaction date. If Sillvex does not meet your expectations for any reason, you are entitled to a full 100% refund within 14 days of purchase without hassle.
2. How to Request a Refund
To request a prompt refund, contact us via any of the following channels:
- Email our Sillvex support team at [email protected] with your account email or Telegram username.
- Or reach out directly via our official Telegram support channel or bot.
Refund requests are processed typically within 1–3 business days.
3. Subscription Cancellation Policy
You may cancel your recurring subscription at any time without penalties or lock-in:
- Via Patreon / Telegram: manage or cancel your recurring membership directly in your Patreon account or Telegram bot at any time.
- Via Support: send a cancellation request to [email protected] at any time.
Upon cancellation, all Sillvex PRO features remain fully active until the end of your current paid billing cycle. No further recurring charges will be made.
4. Contact Information & Operator Identity
Sillvex is operated by Artem Kulakov, Ukraine.
Official Support Email: [email protected].
Support inquiries are typically answered within 24 business hours.
© 2026 Sillvex. All rights reserved. Operated by Artem Kulakov.
Support: [email protected]